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Sunday, March 19, 2006
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Have you ever received an e-mail from someone who is a Blackberry fanatic? They usually have a signature that says something to the effect “Sent from my Blackberry hand-held”, right?

I recently got an e-mail from an old friend who just so happens to run one of the premier web development firms on the East Coast. The sweet spot for her firm, and I believe one of the primary reasons for its success prior to, during and after the DotCom boom has been the focus on usability and customer experience.  Some time ago, given the lack of usability focus in a lot of the major Content Management Systems, they went so far as to build a very user-centric Content Management System called Tacklebox. It has been deployed and is being used by some major, high traffic sites out there such as the Department of Energy,  AOL and others. From what I understand, they would like to take the system to the next level, both in terms of functionality and in terms of partnering with a larger company who shares their vision about User Interface Design. So if you are such a company or want to know more, by all means contact them.

I digress a bit, but my point is that this is someone who lives in the usability world and has the street creds to back it up. So naturally, I was intrigued by the tag-line in her signature that said “Not sent from my Blackberry”, which in turn pointed to an article that she wrote called “When Innovation Outpaces Communication”. It is a story about the perils of the Blackberry user interface :-)

Tags:: Musings
3/19/2006 8:23 PM Eastern Standard Time  |  Comments [0]  |  Disclaimer  |  Permalink   
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